Earlier this year, I had the opportunity to take part in a panel at SXSW on the role of mentoring in diversifying our industry. (That link includes the recording if you'd like to listen in.) At the crux of our discussion, organizer and panelist …
ethics
Balancing user-centered design
Enough with only user-centered design. It's terribly unpopular to say that, but it's more naive to avoid the issue. Yes, for too long we ignored our users. Some ill-fated brands still do. But this is not a post in which I berate organizations for …