I read a short, personal post from a colleague recently about his feelings of unsettled ennui. He was advancing professionally, but wasn't sure of the direction, having uprooted many of the elements that grounded him in personal cartography. His …
Ideas
Communication foundation: what’s the future of web design?
Excerpted from "Communication Foundation," the Interaction column in the June 2014 issue of Print magazine. Find out why content strategy isn't the future of web design—and how to avoid the detour of The Next Big Thing. The future beams from …
Commitment and content strategy
At Content Strategy Applied 2013, I anchored my keynote to the teaching of John Ruskin. Ruskin was a Victorian era writer, art critic, and sustainability advocate equally drawn to the arts and early issues of social reform and environmentalism. He …
Privacy at SXSW: old challenges & the next big thing
How we love novelty and being the first to find it! Shiny next big things are the siren song of the tech industry, specifically, but all human nature generally. Our hearts and minds have evolved to prize novelty... even when it's a misguided …
